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If you require more information on our Private Medical Insurance Products together with Terms & Conditions, please contact us:
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To request a call back from one of our team, click here, then choose between 9am and 12 noon, or 12 noon and 5pm, Monday - Friday. We'll ring you back as soon as possible.
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Call us on 0800 328 6942* (or if you use a textphone, ring 0800 283 516) to arrange an appointment with your local Employee Benefits Manager; to discuss your business needs in more detail.
* Lines are open 8am to 10pm every day (except Christmas Day, Boxing Day and New Year's Day).
To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call with us.
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Contact your local branch (find out where using our Branch Locator) to arrange an appointment with your local Employee Benefits Manager, who will be able to provide you with further information and guidance.
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Private Medical Insurance - pdfs
Click here to get a PDF copy of our Private Medical Insurance brochure (107kb).
Click here to get a PDF copy of our Private Medical Insurance - Group Cover factsheet (145kb).
Click here to get a PDF copy of our Private Medical Insurance - Business Owner Cover factsheet (173kb).
How to complain
We welcome any comments about the service that you receive from us. We will do all that we can to resolve any issues and respond positively.
More information is available on our How to complain page.
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Important Notes
HSBC Bank plc is a member of the General Insurance Standards Council (GISC). Copies of the Commercial and Private Customer Codes can be obtained from the GISC Website.
Our Private Medical Insurance is provided by CIGNA Life Insurance Company of Europe S.A.-N.V., a Belgian Company with limited liability and administered by CIGNA European Services (UK) Limited, Registered in England No. 199739 with its Registered Office at 64/68 London Road, Redhill, Surrey RH1 1LG. CIGNA is a member of the General Insurance Standards Council (GISC).
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