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Please contact us by any of the following means:
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It's easy!
Please complete our online Card Processing form to get your application started.
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To request a call back from one of our team, click here, then choose between 9am and 12 noon, or 12 noon and 5pm, Monday to Friday. We'll call you back as soon as possible.
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New customer enquiries
Telephone us on 0845 758 5150.* Lines are open Monday to Friday. 9am to 5pm.
Existing card processing customers
Telephone us on 0845 702 3344.* We are open for card processing enquiries every day (except Christmas Day) 8am to 11pm Monday to Saturday, 10am to 5pm Sundays and 10am to 4pm on public holidays.
General enquiries
Telephone us on 0845 702 3344.* We are open for card processing enquiries every day (except Christmas Day) 8am to 11pm Monday to Saturday, 10am to 5pm Sundays and 10am to 4pm on public holidays.
* Calls may be monitored and/or recorded for security and service improvement purposes.
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Contact your local branch (find out where by using our Branch Locator)
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Telephone numbers to call if you want to accept American Express, Diner Card and/or JCB
American Express
0800 339 911
Diners Card
0800 389 2224
JCB
020 7515 9613
How to complain
We welcome any comments about the service that you receive from us. We will do all that we can to resolve any issues and respond positively.
More information is available on our How to complain page.
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