New to HSBC Card processing customers: Ring 0800 731 8921

or if you use a textphone, ring 0800 0283 516.

Lines are open 8am to 10pm every day
(except Christmas Day, Boxing Day and New Year's Day).

Existing HSBC Card processing customers: Ring 08457 023344 for queries.

Lines are open Monday to Saturday 8am to 11pm (every day except Christmas Day).
Sundays & Bank Holidays 10am to 5pm.

To help us to continually improve our service and in the interests of security,
we may monitor and/or record your telephone calls with us.