The introduction of chip and PIN will bring you the following benefits:
Protection against card present fraud losses following the change in liability rules.
The majority of cards in circulation now support chip and PIN technology.
Customers increasingly expect to pay with chip and PIN at the point of sale.
Customers are happy to use chip and PIN and are confident with the technology.
Increased operational efficiency.
A faster verification method, which could reduce queues at point of sale.
Peace of mind for your staff - they don't need to make the judgement call of checking the signature as technology verifies the PIN for them.
There are likely to be fewer incidents of cardholder queries and requests for information as the PIN helps to verify the customer is the right person using the card.
Cost savings, as a result of reductions in chargebacks, voucher processing and administration costs.
Opportunity for other value added chip card initiatives e.g. expand the use of unattended payment terminals.
Increased customer confidence in the card payment system.