Changing your PIN is quick and simple
If you don't find your PIN easy to remember, change it to something more memorable - you can choose a new PIN at any HSBC cash machine in the UK, Channel Islands and Isle of Man. For cash machines in your local area click here.

Simply follow the on-screen instructions

• Choose a memorable number - the date of a favourite holiday, part of a close friend's phone number
• Don't choose a PIN that could easily be guessed - your date of birth, current telephone number, consecutive (1234) or repeating (2222) numbers, any numbers which can be found on your card.

To see a demonstration click here.

Protecting your card and PIN

• Keep your PIN safe and protect it!
• If you think that someone has discovered your PIN change it immediately.
• If you are a customer of HSBC Bank plc and have lost your card contact us immediately on 08456 007 010, or if you are calling from outside of the UK +44 1442 422 929. Textphone 08457 125 563 - outside of the UK +44 1792 494 394. Lines are open 24 hours, 7 days a week.
• For more information about chip and PIN, visit the official chip and PIN website.